Nautilus Plus - Centre Rockland

This gym is a complete disappointment😡 The prices are ridiculously high for what they offer!!!!!and the quality of the facilities is below average. The equipment is outdated, the atmosphere is dull and it feels like they only care about taking your money

Great place to work out without wannabe influences and serious people who only want to workout

Great gym with certified trainers. Service reps always smiling and willing to go beyond. Good promotions. Always enough customer service reps so wait is minimized. Open from 6 am to 9 pm but very busy during lunch time and not always easy to access equipment. Best times is between 9 am and 11 am in morning and between 1 pm and 4:30 pm in afternoon. Evenings from 6 pm to closing is good also.

A Very Nice GYM with Good Equipment and Great Staff!!

Worst gym on the face of this earth!!! Aside from this abusive contract they have, yesterday I was having my workout, and I GOT STOLEN, in their lockers someone broke my lock and took money directly from my wallet!! Never felt so unsafe in Canada… company said there’s nothing they can do about it, filled a police report and will be taking legal action to terminate this ridiculous contract!! WORST PLACE TO WORKOUT EVER, DO NOT ENROLL IN THIS SCAM!!!

Pricing is fairly high, considering there are equally priced or lower priced gyms in the area. Facilities are fairly clean considering that seemingly no one wipes machines, but this may be due to there being one spray bottle for the whole gym and paper towels frequently not being refilled. Paper towel dispensers constantly empty in the men's changing room. Many of the machines are older than the gym itself, likely from another Nautilus or some warehouse, possibly a distribution partner. Most of the staff is quite friendly, but some trainers will prevent you from using machines or weights that their clients are using, even if they're not using it at that moment (no sharing). The gym when busy is VERY BUSY. How busy? During lunch, every single cardio machine is in use and nearly every weight machine. I went once at lunch on a Monday and had to stretch for 25-30 minutes until a stationary bike was free. Weeknights are not so bad, but if you want to use a weight bench you may have to wait as all of them can be in use. Additionally, some equipment is only in the cross fit room which can only be accessed by paying more money on top of your membership.

This particular Nautilus is very small. Used to come for friendly staff who compensated for low amenities, however, management has recently changed and is a lot stricter with rules. They no longer offer warnings before cutting locks… Would suggest Place Montreal Trust location instead; 5-minute walk, much bigger, better water pressure, more machines, there are windows, and even saunas.

Unfortunately there is racial discrimination at this gym. Me and my friend (both white) received good, polite customer service from Nautilus and had a positive experience. My friend (racial minority), however, is constantly receiving negative, rude and discriminatory interactions from the staff. It's super weird how a gym would hire these types of people. I don't think I ever want to come back here. Beware!